Account and login

Accessing a TaskNord account

What to check if you were given access to a private product area and cannot sign in.

Public registration is not open

The TaskNord platform is still private. There is no general public registration flow, and submitting a support request does not automatically create a product account.

If you are taking part in a limited demonstration or test, use the invitation and address provided directly by TaskNord.

If sign-in fails

  1. Check that you are using the same email address the invitation was sent to.
  2. Open the newest invitation or access link; older links may have expired or been replaced.
  3. Check the device date, time and network, and try an up-to-date browser.
  4. Request new access through support if the problem continues.
Do not send passwords, one-time codes or the full access link in a support ticket.

What support needs

Include the email address connected to the access, the product involved, roughly when the error occurred and the exact error message. A screenshot can help if you remove unrelated personal information first.

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