Privacy policy

Who is responsible

TaskNord is a privately operated project under development in Norway and is not registered as a company.

Privacy questions can be sent to tasknord@outlook.com. General enquiries can be sent to tasknord@outlook.com.

Information we process

We process information you provide, such as your name, email address, organisation, subject and message in the contact form.

When you use support, processing may also include the product, category, ticket references, conversation history and attachments you choose to submit. The support privacy notice provides more detail.

Necessary technical information may be processed to deliver the site, protect forms, prevent abuse, manage secure access and investigate errors. We never ask you to send passwords or full payment card details in free-text fields.

Why we use the information

Information is used to answer enquiries, provide requested functions, handle support tickets, maintain security and reliability, and document necessary actions.

The legal basis depends on the context. It may include steps before a contract, performance of a contract, legal obligations, legitimate interests in secure and efficient operations, or consent where required.

Processors and sharing

Information may be processed by providers that operate the website, database, email, private file storage, abuse prevention or other necessary technical services. Providers must process information only under instruction and for agreed purposes.

Information is not disclosed for another organisation's marketing. It may be shared where necessary to comply with law, protect rights or handle a specific service you request.

If a provider processes information outside the area applicable to the organisation, required transfer mechanisms and safeguards must be in place before that processing is used.

How long information is kept

Contact enquiries are deleted no later than 180 days after handling is complete, unless longer retention is necessary to document the follow-up.

Information may be kept longer where necessary to meet a legal obligation, preserve required records or handle an ongoing dispute. Data that is no longer needed is deleted or anonymised in line with the applicable procedures.

Your rights

Depending on the processing, you may ask for access, correction, deletion, restriction or portability, and object to processing based on legitimate interests. Where processing relies on consent, you can withdraw it without affecting earlier lawful processing.

Send requests to tasknord@outlook.com. We may ask for information needed to verify your identity before providing access to personal data.

You may also complain to the competent data protection authority where you live or work, or where you believe an infringement took place.

Security

TaskNord uses access control, validation, request limits and other organisational and technical measures appropriate to the service. Support attachments must not be published as open files.

No online service can promise absolute security. If you discover a possible security issue, contact us without publishing it or sending sensitive details through a general contact form.

Changes

This notice is updated when services or processing practices change. A new date will appear above, and material changes will be communicated in an appropriate way.